Privacy

Who we are

Syntac Digital is a Calgary, Alberta company. David Harder is responsible for how we handle personal information. You can reach him at david@syntac.org.

What we collect

Only what you give us, plus a count of page visits that doesn't identify you.

• Contact and roadmap forms: your name, company, email, company size if you give it, what you write to us, and the page you sent it from.
• The notes sign-up: your email, the page you signed up on, the time, and the wording you agreed to.
• Bookings: if you book a call, Cal.com handles the booking under its own privacy policy and sends us your name, email, the time and anything you add.
• Email you send us directly.

Analytics

We use Vercel Web Analytics to count page views and two events: a form being sent and the booking button being pressed. It sets no cookies, doesn't follow you to other sites, and doesn't build a profile of you. We don't run advertising trackers.

Why we use it

We don't sell, rent or trade your information, and we don't use it for anything you wouldn't expect from the form you filled in.

• To answer you and set up the conversation you asked for.
• To send the notes you signed up for, and nothing else.
• To see which pages help people, so we can improve them.

Email and consent

We only email you notes if you signed up for them. We keep a record of when and where you signed up and what you agreed to, as Canada's anti-spam law requires. Every email says who it's from and lets you leave with one click, and you can also ask us by email.

Where it's kept

We use service providers to run the site: Vercel for hosting and analytics, Supabase for the database that holds form submissions, Resend to deliver the notifications we receive, and Cal.com for bookings. These providers store and process information in the United States, so it may be subject to the laws of the United States, including lawful access by authorities there.

We limit who can see it to the people who need it to answer you.

How long we keep it

Form messages: as long as we need them to answer you and keep ordinary business records, and then we delete them. Notes sign-ups: until you leave the list.

Your choices

You can ask to see the information we hold about you, have it corrected, or have it deleted. Email david@syntac.org and we'll answer within 30 days.

If you're not happy with our answer, you can contact the Office of the Privacy Commissioner of Canada or the Office of the Information and Privacy Commissioner of Alberta.

Client work

When we build for a client, that client's data lives in the client's own accounts under a separate written agreement. This page covers the website only.

Changes

If this changes, we'll update this page and the date at the top.